What happens to a client's data when they leave?
In most practice tools, nothing happens automatically. The client has to email support, the practitioner has to remember to act, and there is rarely any way for the client to check afterward that access was actually cut. Consent that only runs once, at intake, is not the same thing as consent a client can withdraw.
The gap between a checkbox and a switch
A typical intake form asks a client to consent once, at the start. That consent then sits, unattended, for as long as the relationship lasts and often after it ends. If the client stops working with the practitioner, their notes usually stay right where they were, because nothing in the system was ever built to be turned off. Turning it off means a manual request, a manual delete, and trust that the delete actually happened.
What a real revocation needs
Client-operated
The client flips the switch themselves. It does not route through a support queue or depend on the practitioner's cooperation.
Immediate
Access dies for that reader the moment revocation happens, not on the next billing cycle or the next manual review.
Publicly checkable
Revocation is published somewhere any verifier checks first, so it works even against someone still holding an old link or token.
How VEX handles it
Every VEX read is granted under the client's own consent, and every grant can be revoked by the client at any point, on any plan, free forever. Revocation is not a delete request that goes into a queue. Every revoked grant is published to a public list that any verification check reads first, so access genuinely stops, even for a practitioner who kept an old link around. The record does not vanish quietly. There is a public trail showing exactly when access ended.
What this does not cover: if a practitioner already downloaded or copied a read before revocation, no consent system can reach into that copy after the fact. What revocation guarantees is that live access through VEX stops, and that the moment it stopped is itself verifiable, not just claimed.
How we keep this honest
- Every client is told up front, consents before anything is read, and can withdraw at any time.
- Raw answers stay private. The practitioner sees a rendered read, never the writing itself.
- Revocation is free on every plan, forever, and does not require contacting support.
- VEX never scores, ranks, or files a client into a type.
Straight answers
Does a client have to email support to revoke a practitioner's access?
If a practitioner already downloaded or copied the read, does revocation undo that?
Is revocation free?
What does VEX cost?
Give clients a record they can actually revoke. The software is free and your first client read is free, no card. Then 39 dollars a read, billed through at your markup.
Read your first client free